FAQ
Account management and security
- Subaccounts, Account Mode, and API Connections FAQPublished on Mar 2, 2026Updated on May 29, 20261
- Why is my account restricted and what should I do?Published on Feb 27, 2026Updated on Jun 4, 20261,580
- What's OKX Security Assistant?Published on Jan 15, 2026Updated on May 29, 2026102
- What's the El Salvador account for Brazilian users?Published on Nov 25, 2025Updated on Jul 8, 202621
- How do I set up the El Salvador account?Published on Nov 25, 2025Updated on May 29, 202622
- How do I download my BR Tax return?Published on Nov 19, 2025Updated on May 29, 202615
- How do I check on updates to my support ticket?Published on Oct 17, 2025Updated on Jul 2, 202677
- How do I navigate to and customize notification settings?Published on Oct 8, 2025Updated on May 29, 202620
- How do I join a video call with customer support?Published on Aug 26, 2025Updated on Jun 2, 202656
- OKX Beginner's GuidePublished on Aug 22, 2025Updated on May 29, 202624
- How do I add my emergency contact?Published on Jul 24, 2025Updated on May 29, 2026310
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Jun 18, 2026210
- Passkey FAQPublished on Mar 19, 2025Updated on Jul 2, 2026155
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on May 29, 202620,743
- How do I whitelist OKX Emails?Published on Nov 26, 2024Updated on May 29, 202683
Showing 1-15 of 38 articles