FAQ
Account management and security
- How do I set up Offline Mode?Published on 7 July 2026Updated on 5 Aug 20263
- Large Withdrawal Protection FAQPublished on 7 July 2026Updated on 5 Aug 20263
- What's OKX Security Assistant?Published on 15 Jan 2026Updated on 5 Aug 2026118
- How do I check on updates to my support ticket?Published on 17 Oct 2025Updated on 5 Aug 202679
- How do I navigate to and customize notification settings?Published on 8 Oct 2025Updated on 5 Aug 202621
- How do I join a video call with customer support?Published on 26 Aug 2025Updated on 5 Aug 202658
- OKX Beginner's GuidePublished on 22 Aug 2025Updated on 5 Aug 20262
- How do I add my emergency contact?Published on 24 July 2025Updated on 5 Aug 2026326
- Self-Managed Super Fund (SMSF) FAQPublished on 2 July 2025Updated on 5 Aug 2026
- How do I obtain an ASIC Extract?Published on 2 July 2025Updated on 5 Aug 20261
- How do I open an SMSF account on OKX?Published on 2 July 2025Updated on 5 Aug 20261
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 5 Aug 2026219
- Passkey FAQPublished on 19 Mar 2025Updated on 5 Aug 2026163
- How do I transfer/deposit crypto with my sub-accounts?Published on 14 Jan 2025Updated on 5 Aug 20261
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 5 Aug 202621,235
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