Why is my deposit locked?

Publicat la 19 dec. 2023Actualizat la 29 mai 20262 min citire
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Triggering Additional Verification for the Travel Rule

If you are in a regulated region, your digital assets are subject to local laws under the Travel Rule, and you may need to provide additional information to unlock them. You should obtain the legal name of the sender and ask whether they are sending from an exchange or a private wallet address. Other information may also be required, such as but not limited to the country of residence. Depending on your local laws and regulations, your transaction may remain locked until you provide the required information about the person sending you funds. For more details, you can refer to the Travel Rule FAQ.

Unlocking guide: How do I unlock my deposit when the Travel Rule additional verification is required?